Pacific Edge Hotel

Frequently Asked Questions

 

FAQs

Check-in: 4:00pm, Check-out: 11:00am; Early check-in and late check-out is based on availability for an additional fee

Upon check-in we require a credit card hold of $100 for security and incidentals. If there are no charges billed to the room (room service, restaurant/bar, upgrade, etc.) or damages to the room, the full amount will be released on the day of departure. For domestic credit cards it can take 3-7 business days for the hold to be released. For international credit cards it can take 10-20 business days for the hold to be released. If using a debit card, it could take longer for the funds to be released by the bank. Cash is not accepted as a form of deposit.

Deposits are taken at check-in. Payment will be taken in full at the time of check out. Please contact the hotel if you would like additional pre-payment details, (949)494-8566.

21 years of age. All guests under 21 years of age must be accompanied by an adult.

The daily facility fee of $30.00 plus taxes, is a mandatory hotel fee applied to all guest reservations. The fee includes premium Wi-Fi, unlimited domestic calls and beach lounge chair setup.

We are a 100% non-smoking hotel. If smoking is located anywhere in the hotel, there is a non-refundable penalty charge of $250 per smoking.

We welcome furry friends. There is a one-time pet fee of $100 per pet. Dogs must be under 85lbs.

We provide only valet parking. The hotel does not offer self-parking. The nightly cost for valet parking is $45.

We provide refrigerators in all of our rooms, along with Keurig coffee makers.

Cribs are available. These can be requested at the time of check-in.

Yes, but certain rooms are not able to accommodate rollaway beds. They are available for $75 per stay. Please confirm the receptionist at the time of check-in.

We do not have a fitness center on site. Please see the Front Desk for local gym offerings.

We do not have a business center on the property.

We will gladly accept packages on our guest’s behalf. Please have “Guest Name” addressed on package. We suggest you contact the hotel in advance to let them know that you will be expecting a package.

Cancel by 4:00pm local hotel tme at least 3 days (72 hours) prior to arrival to avoid a 1 night room and tax penalty

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